Privacy Policy

Last modified: November 1, 2019




Match Health and its subsidiaries (“Company”, “we” or “us”) operate (collectively, the “Website”) and the services related to, or offered by, the Websites (collectively, the “Services”). We respect your privacy and are committed to protecting it through our compliance with this privacy policy.


This policy describes the types of information we may collect from you or that you may provide when you visit the Website or use any Services and our practices for collecting, using, maintaining, protecting and disclosing that information.


By accessing or using this Website or the Services, you are accepting the policies and practices set forth in this privacy policy. This policy may change from time to time (see “Changes to our Privacy Policy” below). Your continued use of this Website and the Services after we make any changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Your information will be processed by the Company in the United States.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to provide us with certain, or any information, however, this may prevent you from gaining access to the Services as well as certain features of the Website.


Information We Collect About You


We collect several types of information from and about users of our Website, including, without limitation, information:

  • by which you may be personally identified, such as name, city, e-mail address or telephone number (“personal information”);
  • that is about you but cannot reasonably be used to identify you individually, such as health and medical interests, general survey information, gender, other interests; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.

This policy applies to information we collect:

  • on this Website or in connection with the Services;
  • from you when filling in forms on the Website. This includes information provided at the time of registering to use our Website (such as your name, e-mail address, user name, password, demographic information and specific health areas of interest.), subscribing to a Service, posting material We may also ask you for information when you participate in a program sponsored by us, and when you report a problem with our Website; in e-mail, text and other electronic messages between you and us or the Website;
  • from your interactions using the Website’s social media function where you may add information and pictures and video to your profile;
  • through mobile and desktop applications and Services you download from this Website, which provide dedicated non-browser-based interaction between you and this Website;
  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy; and
  • when you respond to surveys that we might ask you to complete for research purposes or when you enter search queries on the Website.


Information that is Publicly Available


Your user name (not your e-mail address) is displayed for other users when you engage in certain activities on the Website and use certain Services. For example, you may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Postings”). Your User Postings are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Postings. Therefore, we cannot and do not guarantee that your User Postings will not be viewed by unauthorized persons and by utilizing User Postings, you agree that we are not responsible for any information you disclose or communicate in such forums.


How We Collect Your Information


We collect your information:

  • directly from you when you provide it to us;
  • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies; and
  • From third parties, including, without limitation, our business partners. Such third party information may be used for a variety of purposes, including, without limitation, to verify other information about you and enhance the content and advertising we provide to you.

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:


  • details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and
  • information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve the Website and to deliver a better and more personalized service by enabling us to, among other things:


  • estimate total user numbers and usage patterns;
  • store information about your preferences, allowing us to customize our Website according to your individual interests;
  • facilitate and accelerate your searches; and
  • recognize you when you return to the Website.

The technologies we use for this automatic data collection may include:


  • A cookie is a small file or piece of information placed on the hard drive of your computer. We may use cookies to provide you with a more personalized experience when visiting the Website and utilizing Services. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website or utilize certain Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our Website.
  • Web Beacons.Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • IP Addresses.An “Internet protocol address” or “IP Address” is a number automatically assigned to your computer when you use the internet. We, or our service providers, may use your IP Address when you access the Website or Services to assist with delivering geographically targeted advertisements.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.


Third-party Advertisers and Links


Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. This may include information about users’ behavior on this and other websites to provide them with interested-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices about How We Use and Disclose Your Information” below.


In addition to third party advertisements, the Website may link to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit and to contact them if you have any questions about their respective privacy policies and practices. This policy applies solely to information collected by us through the Website or Services and does not apply to these third party websites. The ability to access information of third parties from the Website or Services, or links to other websites or locations, is for your convenience only and we do not endorse such third parties, their products, services, websites, locations or their content.


How We Use Your Information


We use information that we collect about you or that you provide to us, including any personal information:


  • to present our Website, its contents and the Services to you;
  • to help continually improve the quality and design of the Website and offer new Services;
  • to provide you with information, products or services that you request from us;
  • monitor the effectiveness of our Services and marketing campaigns;
  • to provide you with interested-based (behavioral) advertising or general marketing purposes
  • to notify you about changes our Website or any products or Services we offer;
  • to monitor certain metrics, including, without limitation, number of visitors, pages viewed, etc.;
  • to allow you to participate in interactive features on our Website or Services;
  • in any other way we may describe when you provide the information;
  • to fulfill any other purpose for which you provide such information; and
  • for any other purposes with your consent.


We may also use your information to contact you about [our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form)/adjust your user preferences in your account profile). For more information, see “Choices about How We Use and Disclose Your Information” below.



We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.


Disclosure of Your Information


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.


We will not disclose any personal information that we collect or you provide excepted as described in this privacy policy:


  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent.

We may also disclose your personal information:

  • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.


If you do not want us to use or disclose personal information or other information about you in the ways identified in this policy, you should not use the Website or any Services.


Choices About How We Use and Disclose Your Information


We aim to provide you with choices regarding the personal information you provide to us. As a result, we have created mechanisms to provide you with the following control over your information:


  • Tracking Technologies and Advertising.You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website and certain Services may then be inaccessible or not function properly.
  • Promotional Offers from the Company.If you do not wish to have your e-mail address used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to [email protected] If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.
  • Targeted Advertising.If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the form on which we collect your data (the order registration form). You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to [email protected]. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. Many third party vendors that engage in behavioral advertising participate in the Network Advertising Initiative (“NAI”) and/or the Digital Advertising Alliance (“DAA”). If you wish to opt out of participating in advertising conducted by such members or learn more about the NAI or DAA, please go to the NAI’s website ( or DAA’s website (


Children Under the Age of 13


Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal or other information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not (i) use or provide any information on this Website or related to the Services, (ii) on or through any of the Websites functions or features, make any purchases through the Website, (iii) use any of the interactive or public comment features of this Website or (iv) provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at [email protected].


Accessing and Correcting Your Information


You can review and change your personal information by logging into the Website and visiting your account profile page.


You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Postings from the Website, copies of your User Postings may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Postings, is governed by our terms of use.


Data Security


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


Changes to Our Privacy Policy


It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Any changes to the policy will become effective immediately upon being posted unless we advise you otherwise. Your continued use of the Website or the Services after the policy has been amended shall be deemed your acceptance of the amended terms and conditions of the privacy policy.


Contact Information


To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]






Match Health User Agreement


Welcome to Match Health

Match Health’s objective is to bring awareness and accessibility to new health innovations. We take great effort to ensure that the user experience and information on our site is safe, protected and secure.


Reliance on Website Information

The information presented on or through the Website and/or the Services is made available solely for general information purposes. We make no (and hereby disclaim all) representations or warranties, whether express, implied or otherwise with respect to the accuracy, completeness or usefulness of any information or Services provided on the Website for any purpose. You should not rely on any information we provide as a substitute for, and it does not replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, always consult with your physician or a health-care professional. Do not take any action or omit to take any action with respect to your health, including seeing your health care provider, because of something you may have read or viewed on this Website


Any reliance you place on the information contained on the Website or the Services is strictly at your own risk. We cannot guarantee that the information contained in this Website is the most up-to-date medical findings or conclusions. If you are in the United States and are having a medical emergency, please call your health care provider or dial 911 immediately. We disclaim all liability and responsibility arising from any reliance placed on any information materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.


Use of Posting Functionality

Match Health exists in part to enable robust and open dialogue regarding health, technology and wellness topics. Use of the posting features of the site should always be done in a professional manner with users showing respect for each other in their commentary. Match Health retains the right to remove, block or otherwise address content that:


  • harasses, abuses or harms another person, including sending unwelcomed communications to others using Match Health;
  • is unlawful, libelous, abusive, obscene, discriminatory or otherwise objectionable;
  • infringes upon patents, trademarks, trade secrets, copyrights or otherwise proprietary rights;
  • includes any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • contains software viruses, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment of Match Health or any User of Match Health.




You agree that by using Match Health, you are entering into a legally binding agreement with Match Health, LLC.


Limitation on Liability


To the maximum extent permitted by applicable law, in no event will the company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable (whether based in contract, tort, warranty or otherwise, including negligence, whether active, passive or imputed) for damages of any kind under any legal theory, arising out of or in connection with your use, or inability to use the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including, without limitation, any direct, indirect, special, incidental, consequential, exemplary or punitive damages, including, without limitation, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill or loss of data, even if foreseeable. Furthermore and without limiting the foregoing, we do make any representations or provide any warranties with respect to purchases made from an affiliate website and have no liability of any kind with respect such goods or services purchased.


Limitation Time to File Claims


Any cause of action or claim you may have arising out of or relating to these terms of use or the website must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.




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